< SYS.ROOT/PERSONNEL_FILE
DOSSIER // DENNIS SCIFRES

Dennis “Ryan” Scifres

Columbia, MOhi@workshed.netgithub.com/fruitmob

Summary

Director of IT & Marketing at ARV and NWEV — which grew into the largest ambulance-only dealership in the world during my tenure. I was originally hired in 2020 to design ARV's website; over the last six years, the role grew until I was effectively a one-person IT, engineering, and marketing department for both brands. Most recently, I built Home Base entirely from scratch in roughly two months — the internal platform built to eventually replace our Salesforce workflows. It currently runs the shop floor every day, with sales and accounting modules in active development. I also led the IT and telecommunications integration when we acquired NWEV.

Experience

Director of IT & Marketing

2020 – Present
American Response Vehicles & Northwestern Emergency Vehicles
  • Designed and built Home Base, the in-house platform built to replace Salesforce. It currently runs the shop floor—work orders, inspections, parts, and scheduling—with sales and accounting modules in active development for launch next year. Built entirely from scratch in ~2 months.
  • Created Bolts, an in-app AI assistant powered by Claude that reads page context and can walk someone through a task or take the action for them.
  • Shipped Ripple, an internal Loom-style video platform with screen recording, analytics, and threaded comments.
  • Led the full IT and telecommunications integration when ARV acquired NWEV — migrated systems, standardized infrastructure, rolled NWEV onto our tools without disrupting operations.
  • Design and produce every piece of marketing output for both brands, digital and physical. Beat the prior agency's numbers in three months.
  • One-person IT department for both brands. Make the call, build it, ship it.

IT Director

2018 – 2019
Seal-Rite Products
  • Rebuilt the company's e-commerce site from the ground up. Revenue was up ~50% within the first year.
  • Ran the Epicor ERP day-to-day and handled OEM purchasing, rebuilding BOMs and cleaning up stock tracking.
  • Took over the servers — security, backups, and a cheaper cold-storage setup for archival data.

Office Manager & Executive Assistant

2017
SaunaSpace
  • Stood up an Odoo CRM/ERP and a custom WordPress store that tied inventory and employee management together.
  • Wore a lot of hats: CEO scheduling, customer support, technical troubleshooting, international shipping.

Technical Specialist

2016 – 2017
Adkarma
  • Debugged JavaScript/HTML5/CSS ad payloads and wrote 60+ internal articles so the rest of the company could learn the same tricks.
  • Prototyped new ad-tech tools and worked directly with publishers and networks.

Skills

Languages & Frameworks

  • TypeScript / Next.js / React
  • Node.js / Prisma / PostgreSQL
  • C# / Unity / Lua
  • Tailwind CSS / HTML5

Infrastructure

  • AWS S3 / Vercel / Supabase
  • Microsoft 365 / Entra ID / Graph API
  • Salesforce (Lightning Superbadge)
  • Server admin / hardware lifecycle

Marketing & Design

  • Adobe CC (Photoshop, Illustrator, InDesign)
  • Google / Microsoft PPC, SEO, Analytics
  • Email marketing, social, tradeshow
  • Brand management, print design

Education & Certifications

Computer Science — John Wood Community College, 2009–2011
Computer Information Science — Missouri Southern State University, 2007–2009
Salesforce Lightning Experience Specialist Superbadge — 120K+ points, 225 badges, 4 superbadges
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